Contact Apex Labs Australia
For research enquiries, order support, and general assistance.
Based in: Australia
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How long does it take to receive a response?
During business hours (Monday—Friday, 9:00 AM—5:00 PM AEST), we typically respond to all enquiries within 24 hours. For faster response, contact us via Telegram.
What should I include in my order enquiry?
Please provide your order number (if available), the specific peptide compounds you're interested in, and any questions about specifications, pricing, or delivery timelines.
Can I reach you for urgent matters?
For urgent matters, Telegram (@apexlabs_aus) is the fastest way to reach us. You can also call or email with "URGENT" in the subject line for priority handling.
Do you provide technical support for research protocols?
Yes, our team can provide guidance on product specifications, storage requirements, and general research applications. Contact us with your specific questions.
What's the best way to track my order?
Order tracking information is sent via email upon dispatch. If you have your order number, include it in your contact form for quick reference.